How it works
Step 1: Free design & home assessment
Every project starts with a free in-home design consultation and assessment. We’ll come to you, take a look at your home, and get a clear understanding of the issues you're facing. Whether you’re after a modern refresh or need help with specific problems like warmth or condensation, we’ll offer tailored ideas, explain your options, and help you visualise the final result.
Step 2: Clear pricing for your solution
Following our visit, we’ll provide a custom quote with everything clearly laid out—no hidden costs, no guesswork. We’ll walk you through the design options we discussed, explain the investment, and answer any questions. Once you're happy to proceed, we’ll confirm your installation date and schedule a final precision measure.
Step 3: Built just for you
Your new windows, doors, or conservatory are custom-made at our specialised factory right here in Christchurch. Everything is built to measure, thoroughly quality-checked, and made to perform. Depending on your product and colour choices, installation typically takes place within 3–6 weeks.
Final step: Feel the difference
Once installed, you’ll notice the difference immediately, your home will look refreshed, feel warmer, stay drier, and be quieter. And with our 5-year manufacturer’s warranty and 10-year warranty on joinery and glass, you’ll have peace of mind. Now all that’s left to do? Sit back, relax, and enjoy your warmer, healthier home.